If you wish to return a product, this can be done in your customer account -> orders > View details of the order. For all information related to your return request, go to 'Returns'. We have listed the requirements below. All products purchased from Ansh Sarl needs to be returned by post only.
1. Return period
Our return periods apply from date of shipment. The date of the postmark applies.
Subject to the below-listed limitations, all products purchased from Ansh Sarl may be returned within 30 calendar days.
2. No right of return
Unfortunately, we cannot accept the following returns:
Damaged products (with the exception of transport damage)
Products that do not include their original labels
Products that are not in their original packaging
3. Refund value
Provided that a product can be returned, the following refund regulations apply:
Full refund at purchase price provided that the following requirements are met: No signs of use, original labels have not been removed and original packaging is existent.
4. Return shipping costs
Postal charges for the return shipment of products are generally borne by the sender i.e. the customer in this case.